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Staples Targets
Small Businesses With Claricom Purchase
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Business New Haven
2/8/1999
By: BNH
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MILFORD - In a drive to expand its small-business customer base, giant office supplier Staples Inc., has agreed to acquire privately held Claricom Holdings Inc. for $140 million in cash. Based in Milford, Claricom maintains about 60 sales offices nationwide and provides more than 100,000 business customers with advanced telecommunications services such as voice mail, automated call distribution systems and video conferencing. Staples says it plans to operate Claricom as a separate subsidiary and that the company's current chairman and CEO, Edward Lavin, will continue to head the operation. The purchase agreement is subject to approval by federal and state regulators.
IMA Innovation
for Call Centers
SHELTON - A leading provider of customer interaction software, IMA has entered a joint technology and marketing alliance with Comverse Information Systems of Comverse Technology Inc. As part of the agreement, IMA's Edge software product has been integrated with digital voice and data recording products from Comverse, allowing companies to capture, retrieve and verify voice and data transactions conducted through their call centers (a process that previously required analog audio recorders). IMA says the integrated product has already been installed by Sitel Corp., the world's largest teleservices outsourcing provider, for use at its 660-seat call center in San Angelo, Tex.
CuraGen Enters Drug Discovery Program
NEW HAVEN - In a collaboration that may last up to five years, CuraGen Corp. will apply its integrated genomics processes to the evaluation of Glaxo Wellcome drug compounds to identify those with the highest likelihood of success in clinical trials for humans. According to CuraGen, it is the first time genomics technologies will be used to assess drug activity during preclinicals and may significantly reduce the costs associated with developing successful drug candidates. Under terms of the agreement, CuraGen receives $2.75 million per year, plus royalties from drugs emerging from the collaboration.
Product Partnership Expedites Corporate Filings
SHELTON - A leading developer of corporate records-management software, Corporate Management Solutions Inc. has agreed to link the Filing Agent module of its Express Records software to the IncSpot Web site and client extranet operated by CSC the United States Corporation Co. (Wilmington), which provides corporate document filing and retrieval services. CMS says the new product interface offers significant time-saving benefits for corporate attorneys and paralegals by eliminating the need to re-enter most key qualification filing information.
Technology Calendar
Mergers & Acquisitions Symposium: The Connecticut Technology Council and B. Perkins & Co. Inc. sponsor a symposium for technology companies on the legal, insurance and Y2K considerations related to mergers and acquisitions. Timothy Largay (interviewed on this page) is featured speaker. 8-10 a.m. February 17 at the Trumbull Marriott. $15 for CTC members, $20 others. Call 860-525-0019.
Arts & Technology Forum: Connecticut College holds its seventh biennial symposium on technology and the arts, consisting of panel discussions, mixed-media presentations, animations and scientific visualizations. March 4-7 at Connecticut College, New London. Call 860-439-2001.
PCExpo Conference: The 17th annual PCExpo conference in New York boasts a wide-ranging program for IT leaders, focusing on five areas: networking, PC and server technology, enterprise applications, Internet/intranet and managing technology. June 21-24 at the Jacob K. Javits Convention Center, New York, N.Y. Call 212-615-3078. For exhibiting information, call 1-800-829-3976, ext. 2932.
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