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Making Book on Patient Care
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Business New Haven
6/23/2003
By: BNH
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DERBY - Putting Patients First, a new book co-authored and edited by Griffin Hospital President Patrick Charmel, Susan Frampton, executive director of Planetree, and Laura Gilpin, director of the Planetree Alliance, explains the origins and uses of patient-centered care and successful strategies for implementing it in any health care organization. Published by Josey Bass publishing, the book is an in-depth exploration of the Planetree model of care with case examples drawn from hospitals and health care organizations that have successfully implemented it.
Planetree is marking the 25th anniversary of its founding by Angelica Thieriot, an Argentinean appalled by what she felt was cold impersonal, dehumanizing care she received when she was hospitalized at a San Francisco hospital for a rare virus. Thieriot began a crusade that resulted in the founding of Planetree, dedicated to improving the hospital experience for patients and their families. Planetree pioneered a radical approach to health care profoundly altering organizational culture in the hospitals that embraced its patient-centered approach to care. The core elements of that approach include creating healing environments, empowering patients through information and education that enables them to be partners in decision about their care and well-being, and in creating consumer-responsive, patient-centered care models that result in a more personalized, dignified patient experience.
Griffin Health Services Corp., parent of Griffin Hospital, acquired the Planetree organization in 1998 and relocated its offices from San Francisco to Derby.
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