On October 7 RBS Citizens Financial Group marked international Customer Service Week by announcing the donation of meals for 100,000 families in honor of the customers of subsidiaries Citizens Bank, Charter One and RBS Citizens. The donations come as part of the bank’s broader “Customer Experience Week,” which is focused on thanking customers and recognizing colleagues for their commitment to customers.
“Serving our customers well is at the center of our culture as a company,” said Bruce Van Saun, chairman and CEO of RBS Citizens Financial Group. “We are committed to their well-being, and to the well-being of the communities we serve. With the holiday season fast approaching, this donation to feed 100,000 families in need is our way of saying ‘Thank you’ to the communities and customers we serve every day.”