ROCKY HILL — Lean manufacturing has been a buzz phrase for improving workforce efficiency for years, but proponents say it also can — and should — be applied to front-office workers. That will be the focus of a September 20 workshop presented by the Connecticut State Technology Extension Program (CONNSTEP). Titled “Lean for the Front Office,” the session will emphasize that to reach optimal effectiveness lean principles have to be implemented across the entire organization. Workshop participants will learn how to apply lean tools to administrative-sector duties and responsibilities. The session will take place from 8 to 10 a.m. at the CONNSTEP offices at 1090 Elm Street. It is free to anyone to attend, but registration is on a first-come basis. Organizers request a maximum of two attendees for any single organization. The workshop will be repeated December 6. To learn more call 800-266-6672.